Terms and Conditions

Online Booking
Rooms can be reserved online with a valid credit/debit card. Reservation through full payment or deposit will vary depending upon the referring site.

Confirmation

Bookings will be confirmed in writing or email. We require your credit/debit card details, which will be held on file in order to secure the room. If you do not have a credit/debit card we will require 1 nights deposit in advance, and room(s) will be reserved from the point which we receive the deposit. We cannot reserve a room without and rooms may be booked during.

Deposit and Payment

On booking, a non-refundable deposit of £25 per person will be taken to secure your booking. We accept Visa, Mastercard, JCB, Diners Club, Switch, Travellers Cheques and Cash. We do not accept American Express. Cheques will only be accepted if supported by a valid cheque card.

Cancellation Policy

Should you need to cancel your reservation, We will require advance written notice (letter or email) of any cancellation by 2pm three days prior to the date of arrival. Failure to do so will result in the full price of the stay being charged to your credit/debit card. We operate a very strict cancellation policy. We strongly advise that you take out travel insurance to cover you from any financial loss should you need to cancel within the cancellation period. Cancellation charges are offset against any deposit made and are charged to the card provided for the reservation.

No-Show

Failure to arrive without any communication will result in the full charge of the booking being deducted from the card at the rack rate (full charge).

Check In/Out

Rooms are available from 2:00pm until 6:00pm On the day of arrival. If you intend to arrive after 6:00pm please let us know in advance. Accommodation must be vacated by 10:30am on the day of departure. Late arrivals or early departures will not receive any refund for any holiday missed.

Vehicle Parking

We have ample off-street parking for cars, motorcycles and mini-buses (please inform in advance). Vehicles are parked entirely at the owners risk.

Smoking Policy

Smoking is prohibited anywhere inside the establishment including the front car park (Smoke-Free Act 2007). Guests are only permitted to smoke in the garden area where ashtrays are provided upon request. Should we have reason to believe that guest rooms have been smoked in, we reserve the right to charge a £50 cleaning fee and guests will be required to depart without refund.

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